Introduction

Welcome to Pose With Hope, your go-to destination for custom pet portrait mats, bathroom mats, and kitchen mats. By using our website, you agree to the following terms and conditions that govern your purchase and use of our products.

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. Orders are shipped as soon as they are ready, and you will be notified once your order has shipped.

Payment Methods

We accept all major credit cards, PayPal, and other secure payment methods. All payments must be completed in full before your order is processed and shipped.

Shipping & Delivery

We offer free shipping within the USA. For international shipping, rates and delivery times may vary depending on the destination. Please review our full shipping policy for more information on shipping rates, estimated delivery times, and any restrictions.

Returns & Exchanges

If you are not completely satisfied with your purchase, we offer returns and exchanges within 30 days of receiving your order. Please contact our customer service team to initiate the return or exchange process. Products must be in original condition and packaging.

Custom Products

All custom pet portrait mats are made to order. Due to the personalized nature of these products, we are unable to offer refunds on customized items unless there is a manufacturing defect or error in the order.

Privacy Policy

Your privacy is important to us. We only collect personal information necessary to process your orders, provide customer support, and improve your shopping experience. We do not share your information with third parties without your consent.

Contact Information